Project: Dulas
What I do here: Product designer y TI manager
Description:
Dulas is a healtech startup, that provides nurses services on demand in patient locations. The platform includes a mobile App, a Panel Admin with business control areas and a mobile App dedicated to nurses registered.
User persona:
1- Customer with a patient in home, an old person or someone to requires a special care in the own location, mobility or clinical care.
2- Dedicated Nurses or freelance nurses with specific skills with interest to provide their services on the platform.
3- Business admin personal. That have to take control around the platform, taking services that come from phone call.
Solutions
Availability
Hire a patient on the day and time that is necessary.
At domicile
The sick person will arrive at the place where the patient is; either at home, a hospital or a medical center.
Direct contact
Before and during the service, the family member of the patient and the patient may be in communication within the application via chat.
File registration
During the service and each day of care, the patient will upload a complete record of the patient’s data during each day of the service; Family members will be able to access this information or it can be shared in PDF for follow-up.
Ideal nurse
The platform connects patients with the necessary skills according to the type of service; whether you need strength to carry a patient or skills in psychology for a patient who requires specific care.
Assisted choice
Once the platform has made a match between the nurse and the type of service; The nurse may apply for requests that are appropriate to the hours and location of the service. And in turn, the patient will be able to select the patient that best suits him.
Main Features
Some of the functionalities designed from Product Backlog are:
Services by location
According to the location of the patient, he may have the services enabled in the area; this is dynamic according to the supply of nurses and their skills.
One account multiple patients
En una sola cuenta el usuario podrá tener servicios para todos los pacientes que lo necesite; no importa que no tengan la misma ubicación o las mismas necesidades. La plataforma generará un servicio y un registro para cada uno.
Availability on dynamic dates
We designed an algorithm that allows us to measure the availability of hundreds of registered nurses, according to their behavior. In this way, we give the client the convenience of requesting the service on the day and time they need it and they will find available nurses.
Real time patient data
The data registration may be consulting in real time and will be shared in PDF.
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